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Forum General Billing and contacting the game master (Fearless Blue)

Billing and contacting the game master (Fearless Blue)

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REALFRIEL (Fearless Blue)

All worlds
15 May 2009 01:25Link
i tried to purches gold coins with my mastercard as always and kept getting a massage saying card declined.knowing i had plenty of money avalible i tried again and now have 4 charges of 25$ totaling over $100 and still have no gold coins. when i try to contact the game master i get no responce!!!!!!!!. what is going on here. i was so happy with the game till this. can this please be resolved.
M
Man of Peace (White Giant)

All worlds
15 May 2009 01:32Link
WOW!!!

That was one expensive MASSAGE!!! lol

I hope that CAME with release.:)
M
Man of Peace (White Giant)

All worlds
15 May 2009 01:39Link
Sorry REALFRIEL.

I don't mean to make light of your problem.

That was just to good to pass up.
C
Crossdale (Golden Rainbow)

All worlds
15 May 2009 03:03Link
You can tell Man of Peace has been to Thailand abit too much lol. Sorry to hear Real just talk to your credit card company and things should be fine from that point.
C
CraftyCockney (Kebir Blue)

All worlds
15 May 2009 10:35Link
Realfriel, on the SC portal page, click 'Gold Coins' then 'Gold Coin Transactions' and 'money transactions' and there may be some info, like the transaction status, that sheds a little light on what has happened.
M
Man of Peace (White Giant)

All worlds
15 May 2009 20:03Link
"You can tell Man of Peace has been to Thailand abit too much"

Yeah. Other than the 400 strains of VD and the girls with a little(or not so little)surprise under their skirts, it's great. lol
C
Crossdale (Little Upsilon)

All worlds
15 May 2009 20:15Link
LOL :)
S
ShcyzMattiCa (Little Upsilon)

All worlds
15 May 2009 20:24Link
Fortunately I may be able to shed light on this issue. I had the same issue with EarthLink ISP.

My card info was not an exact match word for word as my EarthLink Account. It was joint account. I used my personal CC to pay for initial service charges. Since the info didn't match to the T. EarthLink was not realeased payment. My card service placed a hold on the funds I requested for EarthLink. When they didn't actually recieve the funds, they interruptedone my service. Which resulted in me trying to pay them a second time while unaware of the current hold. So I ended up with duplicate charges for the same account. As I had never used that CC for EarthLink b4, the anti fraud protection kicked in on the second try, to "investigate" a suspicious transaction. (Which is fancy BS for "We'll give you three days to call us and say you lost your card. Hope your account doesn't screw itself with auto debit while we freeze all