Simcountry
Forum General Gold Coins

Gold Coins

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Rich Coyle

All worlds
10 Jun 2013 05:36Link
I am sorry, but I'm done with this game for a while. First, I bought 210 Gold Coins for $24.00USD It didnt work, So when I logged on to my email to check and see that the payment was recieved, it was recieved but I was charged double. C'mon What is this? Second time in the last 3 weeks! $72.00USD gone on Gold Coins I didnt even recieve!!!!!!!!!!!!!!!!
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Rich Coyle

All worlds
10 Jun 2013 05:37Link
I am using PAYPAL
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SuperSoldierRCP

All worlds
10 Jun 2013 06:57Link
Message the GM.

I had this issue. Awhile back for some unknown reason they attempted to charge me 10 times for the same membership.

I also used paypal and i had this issue. My current belief is that the game timed out and for some reason mult charged my account. Ive seen this happen before on other sites and its nothing more then just a server error.

Try messaging the GM. With some communication on the problem I'm sure some type of refund or even increased GC rate can be done to fix the problem.
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Andy

All worlds
12 Jun 2013 16:24Link
I see one account with a payment of $ 24 in APRIL (Thank you).

no other payments. I checked the paypal payments in the past two weeks and there is nothing from you.

These accusations are strange.

If you can mail me the records of these payments, dates and all, (a copy of the paypal payment), I will be happy to look into it.

I just checked this IP number and found 15 accounts. At least some are yours, we did not check throughly.
the reason the system did not react is that most accounts were used for 1 day on the same day in April.
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Rich Coyle

All worlds
20 Jun 2013 03:40Link
I will mail them to you!
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the who

All worlds
20 Jun 2013 04:16Link
what about the evidence of multiplaying rick? no apologies? no begging for forgiveness? why 15? seems abit overkill no?

-the who/why asking the tough questions... I'm out
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Rich Coyle

All worlds
23 Jun 2013 05:34Link
mailed em andy
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Andy

All worlds
28 Jun 2013 19:14Link
Rich,
I did not see a mail message.
please try again.
I would like to find out what happened.
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Rich Coyle

All worlds
02 Jul 2013 01:30Link
i sent them again, if you do not recieve, is there another email i can contact you at?
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Andy

All worlds
03 Jul 2013 16:26Link
we checked again, and the spam too.
put an in game message please and a message here when it is done.