Try the option "Automation" in your country main page, click on it and then in "Country automation" select "Automatic placing orders for products that your country needs.".
Check your country financial situation and if your country can afford it.
check in the trade menu, the Product strategy and quality page. you will see how many batteries you have of each type, total of activated and deactivated, how many you use each month.
if all these are zero, and you keep using them, let me know where it is. country, world etc. If you have none, your country "Needs" shold be zero.