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Thursday, August 21, 2014 - 03:53 pm  We have started a new round of upgrading for some of our servers. The process will have very little impact on the availability of the site. The upgrade will be carried out starting tomorrow (Aug. 22) and will run about two weeks. The upgrade will increase our total capacity. Some servers will be replaced, other servers will have some parts replaced or upgraded. There will be no major disruptions to the game but obviously, when we replace or upgrade a server, there will be a short break. Most Moves between servers will take place in the early hours EST - between 3 am and 6 am but will take less than one hour. All other servers will continue as usual. One exception is the portal server. This change will be one of the first and will take place before the end of this week or Monday next week (Aug. 25th). When the portal is upgraded, there will be two short breaks of service, each for about 30 minutes, in the early morning hours. We will publish updates on the forum as we proceed.
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| Friday, August 22, 2014 - 03:59 am thanks for the warning.
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| Monday, August 25, 2014 - 04:06 pm Fearless Blue is upgraded this morning. The portal is moved temporarily to a different server. The portal server will be upgraded early tomorrow and will become the active portal again later in the day. We will try to minimize the downtime.
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| Tuesday, August 26, 2014 - 09:46 pm The portal upgrade is finished today. we are sorry for the short break in service. The new server will guarantee long term performance. Two more servers will be upgraded tomorrow. (White Giant and Little Upsilon).
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| Wednesday, August 27, 2014 - 04:25 am Andy after the upgrade my main country was totally messed up. 0m pop in a 300m pop country. It currently jumped to 165m. This is a serious issue you need to fix. I've been here for a long time and worked hard to get where I am. And maybe find out the problem that occurred so when you do the other worlds no one else suffers.
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| Wednesday, August 27, 2014 - 09:22 am I too have lost pop. Done a worker exchange and after my population dropped to 0. From 97.86 Million to 0. It rose again after a month to 44.7 million but wont go higher. That's more than 50 mill pop vanished wtf? The country name is Fortress on FB. Now my country is in a right old mess. Schools and hospitals closing galore.
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| Wednesday, August 27, 2014 - 09:54 am Same problem here. Did a worker trade now my country is a horrible mess. And every game month it goes unfixed it gets worse and worse.
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| Wednesday, August 27, 2014 - 10:14 am All 3 of my countries have had major population problems....I am losing millions of people. My production is going down, a total disaster
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| Wednesday, August 27, 2014 - 12:18 pm Yes my country too is in chaos. Employment stats are all over the place. I cant make heads or tales of it. My university index is at 1375 lol, but oddly the demand for schools hasn't fallen.
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| Wednesday, August 27, 2014 - 02:38 pm My population has returned. Thank you.
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| Wednesday, August 27, 2014 - 02:52 pm I think they might want to put the breaks on this upgrade till the problem is fixed. This is disastrous.
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| Wednesday, August 27, 2014 - 03:50 pm Such a shame what happened to all of you...
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| Wednesday, August 27, 2014 - 05:30 pm A shame? No it's a shame that my country is still a mess. My pop is back but I was given 1T that's it? now I have serious worker issues. My econ is so messed up its gonna take a few weeks for me to fix. ITS NOT MY FAULT. GM FIX EVERYTHING YOU'VE DONE. I'm not being set back cuz of something that is beyond my control. I think some gcs being sent my way is a good way of making the customer happy. plz fix all the problems that you've created. I shouldn't have to work on saving my country it's you guys that did it. I hope this doesn't happen to anyone else it's a headache and a half.
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| Wednesday, August 27, 2014 - 07:07 pm That's a fair point sir smokesalot. I'm grateful for the return of the pop and the 1T, but I'm now stuck with the headache of 9 million unemployed llws. I don't even know if it's ok to exchange again to remedy the problem?
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| Wednesday, August 27, 2014 - 07:15 pm I know I haven't done any worker exchanges. We shouldn't have to fix this Viking. They caused the problem they should fix it for us. Throwing us gcs shows us they want to keep their customers happy.
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| Wednesday, August 27, 2014 - 09:27 pm in relation to upgrading/updating, we are out of professional officers, on direct trading please add some more to purchase
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| Thursday, August 28, 2014 - 12:23 am smokesalot is right this is still a major problem and make take weeks to fix. We need gold coins and some kind of assurance that we can transfer people with out losing millions in the transfer. As for the 1T, it will not buy people I need people to fix this
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| Thursday, August 28, 2014 - 12:54 am ok i'm getting nervous about the KB update now...
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| Thursday, August 28, 2014 - 05:01 am Seriously plz do something I can only bring in 180k htengs I am short 3m from the error that occurred with your upgrades. I have 11m llw I had my employment index at 96. It's now 84.
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| Thursday, August 28, 2014 - 06:06 am My country had a huge drop in population that was returned the very next month https://sim02.simcountry.com/cgi-bin/cgi2nova?SN_ADDRESS=wwwCountry&SN_METHOD=w3graph&miTable=cntrhist&miKey=2530&miColumn=vCmainTotalPopulation however the worker categories is all messed up. It takes alot of moving around to get things back to semi-normal.
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| Thursday, August 28, 2014 - 02:03 pm We had a major problem on Fearless Blue. The problem was reported to us, found also on our logs and repaired immediately when we discovered it. 11 countries were affected and the population was repaired. the countries might have had some damage because of the drop and we have added cash to all these countries to compensate for any possible damage. Anyone who is not happy with the 1T in cash, please contact us to explain why 1T is not enough or maybe too much? I am very sorry about it. It had to do with an upgraded version of the operating system and a difference in the initialization of variables. The problem was on Fearless Blue only.
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| Thursday, August 28, 2014 - 02:07 pm In the mean time, Little Upsilon is upgraded. White Giant too but it may undergo another round. Tomorrow, Golden Rainbow will be upgraded. Kebir Blue will probably wait until Monday. Next week, all our reserve systems will upgraded but this will not affect the processing. None of the problems that were solved on FB are affecting any of the other worlds.
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| Friday, August 29, 2014 - 04:00 pm White Giant is now completely done. the remaining Golden Rainbow and Kebir Blue, and some reserve servers will be upgraded next week.
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| Friday, August 29, 2014 - 07:17 pm My main countries cash is now negative.
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| Saturday, August 30, 2014 - 02:11 am Hey there SirSmokesAlot....I have nearly gotten my population problem under control, but during all this disaster I spent 12 gold coins for more people. i am not sure if that helped me because I did that at the very beginning of the crisis. I do feel GM could have done more to help us, they put our population back but with mostly low level workers. I am very disappointed with their response, we have both spent at lot of time and money on this game....well hope you recover well and good luck.....This is still a great game over all
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| Tuesday, September 2, 2014 - 02:28 am Kebir Blue has been on 31 January 3610 for 24 hours... I'm in the middle of war, anything requiring time movement doesn't move! Special forces et al... Let's hope my war expenditure isn't lost... 28800 cruise missiles and the wars!
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| Tuesday, September 2, 2014 - 08:54 am Thanks Richard. The world was indeed 'frozen'. This has no effect on your war expenditure. I restarted the world and increased the speed a little to catch up for the months 'lost'.
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| Tuesday, September 2, 2014 - 03:01 pm I lost 17,000 troops with the upgrade and I wasn't even at war? What's that about?
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| Tuesday, September 2, 2014 - 05:36 pm You lost soldiers? how is that? Nothing happened during the update and KB is the one world that was not updated yet. so no update or any change at all on KB. Please explain what your problem is. KB will be upgraded later in the week. It had a problem yesterday that caused the month run to stop. All other processing continued. It has now run faster than usual and caught up with the lost processing. We have now improved our checking system to discover such an error more quickly.
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| Tuesday, September 2, 2014 - 08:18 pm After the dates unfroze on KB my offensive forces seem to have lost 17,000 soldiers. It was recovering from a war but it hadn't even lost 17,000 soldiers so I don't really understand what happened. You can see it on my offensive army size graph.
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| Tuesday, September 2, 2014 - 09:01 pm The number of soldiers depends on the number of weapons you have. If you have lost some weapons in the war, the army needs smaller numbers of soldiers and officers and they become workers (soldiers) and managers (officers). they do not die, they just go back to work. once you purchase more weapons, the army will need more soldiers and officers and they are recruited from the workers and officers in the country. You can see exactly how many are needed. It is specified in the weapons document.
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| Tuesday, September 2, 2014 - 10:52 pm No that's not it. My army was making monthly increases in the number of soldiers in the months after the war because I was buying more weapons. When the war finished I was at the least weapons I had and every month thereafter I was buying more weapons so there's no way that's what happened. I lost the 17,000 soldiers after months of continuous increase; it doesn't add up. Either the upgrade caused me to lose weapons or it did something to my soldiers because that sudden massive decrease in soldiers during peacetime is obviously anomalous.
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| Wednesday, September 3, 2014 - 12:41 am I've noticed fitzpatrick that sometimes if you make new units it will change the required # of soldiers and usually it used less than the weapons do not in a unit. This all has happened to me before during peace time. its a shot in the dark. only other war time decrease in soldiers I have had was adding professionals or changing number of weapons. so that's really crazy bro. oh and beware changes in numbers of some high man power use weapons, like stealth and antinuke batts. they have thrown off some people I've helped in the past.
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| Wednesday, September 3, 2014 - 05:37 pm There might have been some reductions in the number of soldiers needed for some weapons. This was done to reduce the cost of the army. It was done several times in the past. A reduction in the number of soldiers, in general, can only happen if you reduce the number of weapons or, as said here, you have more professional soldiers and officers which reduced the numbers in the regular army.
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| Wednesday, September 3, 2014 - 07:55 pm I've noticed the page loading times have sped up since FB was updated. Good Job.
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| Thursday, September 4, 2014 - 08:55 am FB is a largest world (about the same as WG). We have moved FB to a much larger server.
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| Friday, September 5, 2014 - 02:21 pm I must say overall everything seems to be moving much faster. I am still nervous about the KB update however kudos for the server improvements.
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| Friday, September 5, 2014 - 07:00 pm Andy, as this seems to be the thread that you frequent most often nowadays, could you take a look at my Post in Problems about 'Social Security Payment not correctly calculated?!'? Thanks
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| Tuesday, September 9, 2014 - 11:41 am All hardware and OS upgrades are done. Next is a game update today. Back to normal.
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| Friday, September 12, 2014 - 07:33 pm Took me 2 weeks Andy but finally got my workers sorted out in my main country. Wonder how much income I lost due to this.
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| Saturday, September 13, 2014 - 03:42 pm I am sorry If the compensation was insufficient let me know
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| Saturday, September 20, 2014 - 07:26 pm Hi Andy ever since that happened my main country workers won't stabilize. I keep on transferring the workers I need only to come back the next month and be short 300k mlw,150k hlw. It keeps happening no matter how many I have. I had 700k mlw's and this morning I log on and I'm short 300k. I have been dealing with this since I posted I recovered. Can you plz take a look at my main country on fb and explain to me what's wrong.
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| Tuesday, September 23, 2014 - 01:16 am Andy can you please comment on the thread "Investment funds cash level decreasing with new contributions/share profits" in the problems section
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| Wednesday, September 24, 2014 - 11:47 am We have looked into the LLW issue. we see that it is starting to stabilize and can be helped by some tuning of the education. We think that some countries had shortages of LLWs because their education dried them all, pushing them into the professional groups. we are now trying to prevent these negative numbers of LLWs. we will look again into some countries we have received messages about, to see if the problem persists.
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