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Forum General W3C - Kebir Blue Problem

W3C - Kebir Blue Problem

A
Andy

All worlds
11 Mar 2018 16:55Link
We have a problem on KB and are now working on it.

The problem is consistent with the messages placed by players on the forum.

An engineer is now working on it.

To allow work to proceed, we have stopped all processing.
It is not possible to play on KB right now.

We will update you when we know more.

All the other worlds are running OK.

we are very sorry about the problem and will try to restore ASAP.
K
Khome

All worlds
11 Mar 2018 16:58Link
It was a relief to see the game in maintenance mode, which assured me that the problem is being worked on. Thanks for the update.
M
Michael

All worlds
11 Mar 2018 18:43Link
Thank you Andy and GM's for looking into this.
R
RGB

All worlds
11 Mar 2018 18:46Link
I am happy they are on it quickly, thank you Andy :)
S
Stannis Baratheon

All worlds
12 Mar 2018 00:10Link
Thank you for the fast actions towards this issue , i lamost had a pannic attack this morning but now everything seems to be fine thanks again GM's :D
T
T. Wo

All worlds
12 Mar 2018 00:30Link
Thanks for responding to this, but why is there two buttons for my country right now?
A
Andy

All worlds
12 Mar 2018 13:59Link
We will resolve it.
Everything works. It is a minor problem and it will go away.

We also had a panic attack.

Engineers are now writing software to check more weird conditions very often, increasing the frequency of backup procedures and adding log transactions to be able to recognize errors earlier.

It took several hours to fix this one.
K
Khome

All worlds
12 Mar 2018 14:34Link
Thanks for getting this fixed, including the engineers.