| stubhoy07 | Monday, January 27, 2020 - 12:11 am 
I spent just under £10 buying coins yesterday. It's left my bank and I haven't been given the coins. Is their anyone I can contact over this? |
| John Galt | Monday, January 27, 2020 - 02:56 am
This has been happening to some players lately. It is nothing to worry about. Andy reads these forums frequently and will rectify your issue quickly! |
| stubhoy07 | Monday, January 27, 2020 - 07:51 am
Thanks for the update mate |
| Andy | Monday, January 27, 2020 - 06:16 pm
Thanks for your contribution.
I am sorry about it.
Sometimes it is late.
It happens if you do not return to the site directly after the payment.
If you did not receive them yet, can you tel me how you paid?
Paypal?
credit card?
I will immediately look for it and make sure you get the gold coins. |
| Andy | Monday, January 27, 2020 - 06:25 pm
I found the transaction and gave you the gold coins.
I do not need any additional data.
we will find out today what exactly happened.
you might see more gold coins coming and going while we are into it. |
| stubhoy07 | Monday, January 27, 2020 - 06:59 pm
Brilliant, I can see it's their now.
Thanking you |
| Andy | Tuesday, January 28, 2020 - 12:06 pm
We have in the mean time found the problem.
it was fixed long time ago and because of our mistake, an old version was used and the problem came back.
It will be OK now. |
| John Galt | Tuesday, January 28, 2020 - 06:15 pm
Great to hear Andy. |
| Andy | Tuesday, February 4, 2020 - 05:07 pm
I did not hear about any additional problem in the past week.
I also did not see any transaction that failed in any way.
I hope it is gone but we will stay on guard. |
