Extended Membership - Didn't Receive GCs

I extended my membership this morning but did not receive my gold coin *bonus*. Not sure how to contact support or "gamemaster". Would appreciate some attention on this matter.

Thanks.

(Also, are we no longer getting the monthly bonus award for being a top rated president on our respective world?)

The CG's take time to arrive, and the monthly awards are always 5-10 days late.

It typically shows up in minutes, but these still haven't arrived. I'm stumped.

Its now been about 24 hours. I think I'm going to have to dispute the charge with my bank, let them do a charge back, and then purchase the membership again. I'm at a loss as to what to do and I've searched but cannot find any contact info for support which is why I'm thinking a dispute/charge back is the only way to proceed.

hmm...maybe that little black mail button on the bottom of the side menu? Or just gamemaster@simcountry.com ?