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FAILED TO RECIEVE PURCHASED GOLD COINS!

Topics: Problems: FAILED TO RECIEVE PURCHASED GOLD COINS!

Supreme Red

Wednesday, August 27, 2014 - 05:59 am Click here to edit this post
Country: AMERICAN JUGGERNAUT 1

World: Fearless Blue

Cash paid: 72$ for 720 gc

This player has yet to recieve what he was charged for.

CLAUDIUS

Wednesday, August 27, 2014 - 07:30 am Click here to edit this post
IS this the way you treat your "contributors"? GM fix this!

Khome y Peng

Wednesday, August 27, 2014 - 02:55 pm Click here to edit this post
I was just about to buy more next month... Let me know when its fixed. Supreme how is life?

Supreme Red

Wednesday, August 27, 2014 - 03:26 pm Click here to edit this post
Will do. I'm fine Khome just pissed a lil bit, how are you doing?

Andy

Saturday, August 30, 2014 - 11:09 am Click here to edit this post
Thank you for your last payment (1) on August 13.
There are no payments after that.

If you did pay, please specify the exact date.

jammiebrown1978 brown

Sunday, August 31, 2014 - 05:24 pm Click here to edit this post
Hi Andy,AMERICAN JUGGERNAUT here.I paid 72 $ for 720 GC on 8/25 around 6 pm.never got them.if you look through my GC purchasing you will see that I spend a lot of money with simco.sorry took so long to post a response,was have issues with internet.

Andy

Tuesday, September 2, 2014 - 09:06 pm Click here to edit this post
Please login and see the payment record.
there are no payments on Aug. 25th.

If you have credit card record showing a payment from that date, please copy the relevant lines and mail us.
we will then have OGONE look into it and fix.

We had once a problem several years ago and left that company.
we had never a problem like this working with OGONE and Paypal.

please check if the money was indeed taken from your account.

Andy

Tuesday, September 2, 2014 - 09:15 pm Click here to edit this post
I checked again.
gold coins were given for each payment.

jammiebrown1978 brown

Wednesday, September 3, 2014 - 03:56 pm Click here to edit this post
It was a gift card and yes 72 bucks are gone I would not have said anything if I did not check the balance

Andy

Wednesday, September 3, 2014 - 06:21 pm Click here to edit this post
I suggest you mail us with any other details, you
have, including the type of the card and the way you used it:
Paypal or the credit card page.

I also advise you to ask your card provider what happened.
we do not have these transactions and did not receive any of it.
We also never receive any card numbers or other card details as all transactions take place through Paypal or Ogone. we do not have or store any card info at all.
Please mail to gamemaster@simcountry.com

SirSmokesAlot

Wednesday, September 3, 2014 - 09:45 pm Click here to edit this post
If you used a prepaid gift card from the United states you should look on the back. Most prepaid cards are good only for domestic use. They don't allow you to purchase anything in a foreign country.

Andy

Tuesday, September 9, 2014 - 11:09 am Click here to edit this post
No reaction yet.
No mail received.


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