Simcountry
Forum Problems 1M population missing

1M population missing

M
Matthewn50

All worlds
13 Jan 2017 19:07Link
Just brought 3 loads of 1m populations and I have only received 2m. Can you please help
M
Matthewn50

All worlds
14 Jan 2017 13:59Link
Where's my other 1M population?
Y
Yankee

All worlds
15 Jan 2017 04:48Link
check your GC history, just because you bid on them doesn't mean you got them.

Sometimes someone comes in with a higher bid if they are desperate for population.
M
Matthewn50

All worlds
15 Jan 2017 11:14Link
Just check it defo took payment for 3m population. I paid 2x 6 gold coins and 1x 7 gold coins
Y
Yankee

All worlds
15 Jan 2017 18:27Link
Well then you need to send an email to the gamemaster. Posting on the forum is totally hit or miss and they'll need as much information as you can give them.

You might try Gamemaster@simcountry.com
M
Matthewn50

All worlds
15 Jan 2017 21:12Link
OK I'll try that thanks
J
Jonni

All worlds
16 Jan 2017 09:58Link
I had a look in the logs and it does seem like 1 of your pop purchases failed. I'm fixing the missing pop for you and have asked an engineer to look into the cause and to fix it.

Thanks for reporting!
M
Matthewn50

All worlds
16 Jan 2017 18:28Link
Thanks for sorting it out jonni �
M
Matthewn50

All worlds
16 Jan 2017 18:29Link
Them signs are a thumbs up, didn't come out as planned 😊