Simcountry
Forum Problems Membership

Membership

F
Flatschi

All worlds
15 Jan 2020 07:00Link
My Premium membership still not add my account. When can I get my membership? I need this for grow faster.
A
Andy

All worlds
21 Jan 2020 14:22Link
Flatschi,

Thanks for your contribution.

I see that is was added to your account on January 15. (same day).
Sometimes it is not immediate.
It probably happens if you do not return to the site directly after the payment.

In such cases, it takes up to several hours before the processing takes place.
C
Chenwaldo

All worlds
19 May 2020 11:25Link
I have the same issue. Please help.
A
Andy

All worlds
19 May 2020 22:51Link
Thanks for supporting Simcountry.

I looked at payments and could not find any with your mail address.

please mail more details to the gamemaster@simcountry.com

Please check if the payment was indeed subtracted from your account.
we need to know how you paid, the email address used.

Please do not give us any card numbers or personal details.

we do not have any card numbers of players.

Please do not answer here but by mail as specified above.
C
Chenwaldo

All worlds
21 May 2020 17:25Link
Hi, Andy. Thanks for responding. I sent the details to the email address provided.
C
Chenwaldo

All worlds
23 May 2020 17:36Link
Hi Andy! Can you check my subscription issue please.
C
Chenwaldo

All worlds
27 May 2020 18:23Link
I haven’t receive any response.
A
Andy

All worlds
13 Jul 2020 22:04Link
I am sorry I did not respond here.

I saw that the problem was resolved.

If you have any remaining problem concerning that payment please let me know.