Flatschi | Wednesday, January 15, 2020 - 07:00 am My Premium membership still not add my account. When can I get my membership? I need this for grow faster. |
Andy | Tuesday, January 21, 2020 - 02:22 pm Flatschi, Thanks for your contribution. I see that is was added to your account on January 15. (same day). Sometimes it is not immediate. It probably happens if you do not return to the site directly after the payment. In such cases, it takes up to several hours before the processing takes place. |
Chenwaldo | Tuesday, May 19, 2020 - 11:25 am I have the same issue. Please help. |
Andy | Tuesday, May 19, 2020 - 10:51 pm Thanks for supporting Simcountry. I looked at payments and could not find any with your mail address. please mail more details to the gamemaster@simcountry.com Please check if the payment was indeed subtracted from your account. we need to know how you paid, the email address used. Please do not give us any card numbers or personal details. we do not have any card numbers of players. Please do not answer here but by mail as specified above. |
Chenwaldo | Thursday, May 21, 2020 - 05:25 pm Hi, Andy. Thanks for responding. I sent the details to the email address provided. |
Chenwaldo | Saturday, May 23, 2020 - 05:36 pm Hi Andy! Can you check my subscription issue please. |
Chenwaldo | Wednesday, May 27, 2020 - 06:23 pm I haven’t receive any response. |
Andy | Monday, July 13, 2020 - 10:04 pm I am sorry I did not respond here. I saw that the problem was resolved. If you have any remaining problem concerning that payment please let me know. |