Simcountry
Forum Help Membership not going through

Membership not going through

R
Royce.Roberts94

All worlds
23 Jan 2024 00:54Link
Bought 3 months of membership an hour ago. Still hasn't hit my account yet - is there some sort of lag?
A
Andy

All worlds
24 Jan 2024 08:50Link
It came through, a little later.
Thanks for becoming a full memebr.

The reason for the delay is, that after you paid, you did not go back to the site as suggested on the screen.

when you do go back, the payment is immediately processed.
if not, we have no way to know it happened as the payment is not on our site.

later, our "mopping up" functions is checking for such cases, and resolves them. This happens once in several hours. Hence the delay.