Simcountry
Forum Problems Ordered 210 gc but never received

Ordered 210 gc but never received

H
Haumea Snow

All worlds
08 Jun 2021 20:21Link
Okay so this is my THIRD attempt at posting this on the forums never once did it show up! I ordered 210 gc. I didn't revieve it. I have proof of the successful transaction on my end but nothing here in simcountry. Been 2 dqys and im getting annoyed! I also noticed others posted similar problems but got no reply. I tried to email andy theissue yesterday but got no reply. The email has proof of the transaction and an explanation on how much i love this game. I am so loyal infact that IF I GET MY GC I ORDERED AD HAE PROOF OF, i will be ordering 210 gc every single irl month!i hopethos isn't gonna be a regular thing! I want my gc already! Why must i go to the forums for a simple CHANCE of getting my gc and not getting ripped off! Even then, there is a chance that nobody will noticethisor it won't even post and i won't ever see that 210 gc!
H
Haumea Snow

All worlds
08 Jun 2021 20:27Link
Okay so this was just to make upforthe that my first post took awhile to show. Just go to that one plz
A
Andy

All worlds
30 Jun 2021 10:11Link
We have checked as far as we could and did not see any case of a payment that did not come through.

Please mail the gamemaster at simcountry.com
please give us the mail address you used for the payment and a copy of the payment so we also see where is was paid and the exact date.

we will try to resolve this ASAP.
A
Andy

All worlds
30 Jun 2021 10:57Link
Confusion because the name here.
I found the case. It is already resolved some time ago.