Simcountry
Forum Problems 90 gold coin purchased, no coins showed up

90 gold coin purchased, no coins showed up

J
Jammiebrown2098

All worlds
04 Jul 2019 13:45Link
Andy I purchased 90 gc and they were not added to my account
J
Jonni

All worlds
09 Jul 2019 12:59Link
Apologies for the late reply on this. Will look into it asap.

EDIT: Looks like it went through just fine in the end
J
John Galt

All worlds
10 Jul 2019 19:02Link
Looks like there is some sort of delay. I just extended my membership today by 9 months and it still hasn't kicked in yet. It charged my credit card already. The last time I extended membership it happened immediately. I'm sure it will kick in eventually, but maybe something for you guys to look into on your end as to why there is a delay.
J
John Galt

All worlds
11 Jul 2019 14:16Link
Strange, it still has not gone through. Charge is still on my card. Problem on your end possibly?
J
John Galt

All worlds
12 Jul 2019 11:03Link
Jonni can you also look into my purchase also. Still not processed after 2 days.
J
John Galt

All worlds
13 Jul 2019 03:23Link
Bump. 3 days now. Still not processed. I would like to avoid disputing the charge with credit card. Can you please look into this. Thanks!
J
John Galt

All worlds
14 Jul 2019 11:04Link
Just to give an update. My purchase kicked in today. It took around 4 days to take effect. That does not seem like it is working properly. But at least it worked now.