Simcountry
Forum Problems Supply Units Not Responding

Supply Units Not Responding

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Jonni

All worlds
16 Feb 2017 11:45Link
We're investigating the problem and will post again when we have more information
A
Andy

All worlds
16 Feb 2017 18:48Link
I can see that air transport is now running in a better way than before.
It is clear that it should run much faster.
I am not sure if it is now good enough.

We are now getting many messages while this is running and are able to identify bottlenecks.

I expect to know more tomorrow and hope that it will be fixed.

All in all, we have seen several problems in complex transports that involve air supply and we have seen some difficulties that are related to sea transport.

Not happy about these problem, and very happy we have a complex case to find out and completely clean up the entire procedure.

In the process, we are reducing the number of truck needed in supply units, across all types.
This will reduce the amount of supplies and gasoline used by the supply units for own use and free more space for the supplies they deliver.

More tomorrow.
J
Jonni

All worlds
17 Feb 2017 12:06Link
Another fix has been implemented and the supply problems seem to have been fixed.
We'll keep an eye on it for the time being and if you guys find any issues please let us know.
A
Aries

All worlds
17 Feb 2017 12:11Link
Any update on auto-orders? Not detecting an improvement there yet.
A
Andy

All worlds
18 Feb 2017 11:05Link
Supplies deliveries are now much faster than before. We see these units fully supplied to the requested levels, the depots too.

Auto orders:
I asked on a different trail for exact location. we will look into it but what we see in several places we checked: there were orders issued (if auto ordering was on).
J
jeffcd1818

All worlds
18 Feb 2017 15:46Link
Only 2 Air units left both overly supplied but will not airlift. Can u please ck.
J
Jonni

All worlds
21 Feb 2017 13:04Link
Those units aren't moving yet because they are not fully supplied with ammunition. While we were discussing this at the office to find the cause, we decided that this is a little silly.

We're working on an update to disregard ammunition supplies when moving units.
A
Andy

All worlds
21 Feb 2017 17:01Link
Please read the game news about this, published today.

We have also made the supplies process move faster.
A
Andy

All worlds
27 Feb 2017 22:23Link
The update will be installed later this week.
It will include a solution for the partially supplied units.
J
Jauterson001

All worlds
28 Oct 2017 01:56Link
I have a air wing stuck in a country I conquered I've tried everything from air dropping supplies to transferring aircraft fuel to a remote depot.
J
Jauterson001

All worlds
28 Oct 2017 02:00Link
I think my problem might be with the remote depot supply levels. However whenever I try to update the levels it keeps saying I need at least 401 weapons in the depot, even though I am keeping everything at the default 801 weapons. All I am trying to update is the fuel levels but it wont let me.
A
Andy

All worlds
28 Oct 2017 10:27Link
Can you please give us full details here or mail it to the game master.

we need the names of the countries (worlds) involved and the location of the remote depot.

We did not receive any error message in these functions for a long time and would like to check.

Quick reaction will be appreciated. We have very detailed logs but only for several days.
J
Jauterson001

All worlds
28 Oct 2017 15:29Link
Welcome Back on FB. I can get everything to my units except aircraft fuel.
J
Jauterson001

All worlds
28 Oct 2017 15:40Link
I cannot change any levels in the remote depot I set up. Every time I try updating it, it just gives me a error saying I need 401 or more weapons. Doesn't matter what kind of configuration I try I just keep getting the error.
J
Jauterson001

All worlds
28 Oct 2017 15:50Link
Are c3 wars supposed to start immediately? One war I declared took a day to start, another started immediately while yet another one I declared last night still hasn't started.
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Sheepman RGB

All worlds
28 Oct 2017 19:45Link
I cant attack with my country o_o dk if its just me or wat. What happens when you cant attack? says you cant? for me non on my attacks conduct. what world?
J
Jauterson001

All worlds
29 Oct 2017 02:46Link
My units are supplied

Still can't launch attacks on c3
S
Sheepman RGB

All worlds
29 Oct 2017 02:12Link
same
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Jauterson001

All worlds
29 Oct 2017 05:36Link
Nothing happens at all. Now if I do a recon flight and check defenses of a target then click the attack button from that pop-up, I do get a message saying that you cannot attack until X date when war starts. I thought c3 wars started immediately. Am I missing something here? Was this a recently added change?
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Sheepman Rain

All worlds
29 Oct 2017 22:36Link
nothing works for me at all :(
K
Khome

All worlds
30 Oct 2017 03:23Link
the whole war game is broken.
J
Jauterson001

All worlds
30 Oct 2017 11:14Link
I would have to agree.. This is very very frustrating. Who knows how much cash I have burnt through to supply units I am not even able to use to fight..
J
Jauterson001

All worlds
30 Oct 2017 11:25Link
My supply units are functioning normally now and my air wings are being replenished. I still cannot launch attacks on c3s however.
J
Jauterson001

All worlds
30 Oct 2017 12:17Link
Well I am able to finally launch attacks. All of the attacks I've been trying to do all morning just went through all at once.
A
Andy

All worlds
03 Nov 2017 23:23Link
I have asked several days ago in this discussion, for the name of the country where supply units did not work

No names.

we have tested supply units in the last several days and had no problem.

War Problem

We had some locking problems when multiple wars took place.
The problem was old but we received more messages showing attack times the could run to 20 or 40 seconds. This was due to multiple attacks at the same moment.

we have done some work on this in the past days and in several instances had severe errors.
During war, at random, the login screen was showing in the attack window.
Also in some cases, attacks just stalled.

The reason for these problems is found.
We think that the problem is now resolved.
After many tests and other wars taking place there are no problems.

The military units issue is not part of this.

If anyone has a case with military units not m